SafeServe Kitchen helps restaurants stay safe, compliant and in control every single day — with a simple app for your team and a powerful portal for managers.
Your team logs checks on the app, you review everything in the portal. Simple, fast, EHO-ready.
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From the moment your team logs a check on the app to the moment an EHO walks through the door — SafeServe Kitchen has you covered.
Every temperature check, cleaning record, and delivery note submitted from the app is visible here — searchable, filterable, and audit-ready in seconds.
Instant alerts when temperatures go out of range, checks are missed, or a critical control point needs attention — before it becomes a problem.
Fully digital HACCP documentation that updates automatically as your team works. No paper folders, no lost records, no scrambling before an inspection.
Assign checks to individuals, track completion across shifts, and set role-based access — managers and owners see exactly what they need.
Generate a complete, print-ready EHO inspection pack in seconds — compliance matrix, allergen register, temperature logs, HACCP records, and more in one professional PDF.
A professional 14-allergen matrix built to Natasha's Law standards. Upload your menu PDF or Word doc and AI auto-detects allergens from your ingredient lists in seconds.
Daily thermometer calibration records — ice slurry, boiling water or reference method. Automatic pass/fail with ±1°C tolerance and corrective action on failure.
Store staff certificates with expiry tracking and log one-off training sign-offs. Managers are alerted when certifications are due for renewal.
Log customer complaints and staff-reported incidents in one place. Risk-level classification, status tracking, and a full investigation trail from report to resolution.
Built to solve the two compliance challenges that matter most when an EHO walks through your door.
A full 14-allergen matrix for every dish on your menu — with the professional C/M/· system used by EHOs and food businesses across the UK. Print it, display it, hand it to an inspector.
All 14 UK-recognised allergens — from cereals containing gluten to sulphur dioxide, every legal requirement covered
AI-powered menu import — upload your menu as a PDF, Word doc, or text file. AI extracts each dish and detects allergens from your explicit ingredient lists
Print-ready A4 layout — clean, EHO-standard matrix with all 14 allergens on a single landscape page, ready to post or hand over
When an inspector arrives — or before a planned inspection — generate a complete compliance pack covering every area they'll ask about. One click, professional PDF, ready to hand over.
10+ compliance sections — temperatures, HACCP, allergen matrix, training records, cleaning, pest control, delivery logs and more
Customisable date range — select last 30, 60, or 90 days, or set any custom range. Your data, your timeframe
Professional format — branded letterhead, section headings, and structured tables. Looks like it came from a compliance consultant
Each screen is built around real EHO requirements — so your team logs exactly what an inspector expects to see, every single service.
Your team completes a comprehensive monthly review covering every area an EHO inspector will look at — scored, documented, and stored automatically. No clipboards, no paper.
Critical vs scored questions — critical failures automatically flag the review as failed, just like a real EHO inspection.
Comments on every answer — staff can add notes to explain issues, and managers can review them in the portal.
Section-by-section scoring — see exactly which areas need attention, from pest control to allergen management.
Auto action plans — every failure generates a corrective action, assigned with a due date and owner.
Your cleaning schedule runs automatically. Staff see exactly what needs doing today, sign off each task with a tap, and managers see real-time completion in the portal.
Three frequencies — daily, weekly, and monthly tasks automatically appear on the right day.
Product and area tracking — log which cleaning product was used, in which area, by which member of staff.
Progress at a glance — a live completion bar shows how much of today's schedule is done before service starts.
Full history in the portal — every sign-off is stored with a timestamp, searchable and exportable for EHO visits.
Whether it's a customer complaint or a staff-reported near miss, every incident is logged, classified by risk, and tracked through to resolution — with timestamped notes and a complete audit trail.
Two incident types — Customer Complaints and Staff Incidents logged separately with their own fields and category lists.
Risk levels for staff incidents — Near Miss, Minor, or Serious, with colour-coded cards so high-risk events stand out immediately.
Three statuses — Open, Investigating and Resolved keep everyone aligned on where each incident stands.
EHO-ready record — a full incident history with actions taken demonstrates a robust food safety management system.
UK food safety law requires staff with diarrhoea or vomiting to stay away for 48 hours after their last symptom. SafeServe enforces this automatically, protecting your customers and your business.
D&V detection — if a staff member logs diarrhoea or vomiting, the 48-hour exclusion is triggered instantly.
Return date calculated automatically — no guesswork. The app shows exactly when a staff member can return to work.
Manager clearance required — a manager must actively clear a staff member before they can return, with a full log of who approved it.
All 8 notifiable symptoms covered — including jaundice, skin infections, and discharge as required by the Food Safety (General Food Hygiene) Regulations.
Build a complete 14-allergen register for your entire menu, then keep it current as your dishes change. And when you onboard or update your menu, upload it as a file — AI reads your ingredient lists and fills the matrix for you.
All 14 UK allergens tracked — celery, cereals, crustaceans, eggs, fish, lupin, milk, molluscs, mustard, nuts, peanuts, sesame, soya, sulphites. Every one covered.
Professional C/M/· badge system — Contains, May Contain, and Free — the standard used in professional food safety documents and EHO inspections.
AI menu import — upload a PDF, Word doc or text file. AI extracts each dish and detects allergens from explicitly-listed ingredients only. No guessing.
Print-ready matrix — all 14 allergens fit on one A4 landscape page, ready to display in your kitchen or hand to an EHO at a moment's notice.
No more scrambling before an inspection. Every compliance record SafeServe has collected — across all modules — is bundled into a structured, professional inspection pack at the click of a button.
10+ sections in one PDF — compliance matrix, allergen register, temperature logs, HACCP, training records, cleaning, pest control, delivery logs, staff fitness and more.
Custom date range — choose last 30, 60, or 90 days, or set any custom range to match the period an inspector is reviewing.
Professional presentation — branded with your restaurant name, organised with section headings, and formatted to clearly demonstrate a robust food safety management system.
Available from the portal instantly — no waiting, no building it manually. Your data is always there, export-ready whenever you need it.
SafeServe covers every area the Food Standards Agency expects you to document — structured around how kitchens actually operate, shift by shift.
Fridge, freezer, cooking, hot-hold, and delivery — all logged with timestamps, staff names, and built-in corrective action fields.
Daily, weekly, and deep-clean schedules with staff sign-off, product used, and optional photographic evidence support.
Log every supplier delivery with temperature readings, condition notes, and rejection records. Fully traceable for EHO inspections.
Log contractor visits, sightings, and corrective measures, with automated reminders for scheduled checks.
Daily thermometer accuracy checks via ice slurry or boiling water. ±1°C tolerance with automatic pass/fail and mandatory corrective action on failure.
Store staff training certificates with expiry dates, log one-off sign-offs, and get alerts before qualifications lapse — all under manager control.
When something goes wrong, SafeServe doesn't just flag it — it helps you assign, track, and close corrective actions so nothing slips through the net.
Ambient chicken delivery recorded at 8°C — above the 5°C maximum. Stock quarantined pending management review. Supplier contacted.
Monthly deep clean of Walk-In Fridge 1 not completed. Last recorded clean was 34 days ago. Schedule with cleaning contractor.
Two team members' allergen awareness certificates expire next month. Book refresher training and update staff records before expiry.
Access your business's complete compliance history, review app submissions from your team, manage action plans, and download audit-ready reports — all from one secure, easy-to-use place.
Live app data — checklists, temperatures, deliveries, cooking logs, calibration and training records, all in real time
Allergen Register — manage your full 14-allergen matrix, import your menu via AI, and print an EHO-standard allergen sheet at any time
One-click EHO Export — generate a complete inspection pack covering every compliance area, any date range, as a professional print-ready PDF
Kitchen Setup — add or remove equipment, configure cleaning tasks, and manage compliance settings directly from the portal
Sign in to view your live compliance data, action plans, EHO records and more.
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Hybrid delivery · UK-wide portal access
Part of the The SafeServe Group family. SafeServe Kitchen is brought to you by the same team behind SafeServe First Aid — UK-wide compliance training for workplaces, schools, and food businesses.
SafeServe Kitchen is launching this summer. Join the waitlist for early access, a free onboarding session, and our launch-day pricing.
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